- Repair & Supplies
Repair & Supplies
Protect your biometric security investment with our comprehensive warranty
programs designed to ensure maximum uptime and performance.
Professional Repair Services
Choose the repair service option that best fits your needs and timeline.
Expert Repair
We provide full support for any hardware issues caused by manufacturing defects under our standard warranty.
Genuine Parts
Any defective or damaged components identified under warranty will be replaced at no additional cost.
Fast Turnaround
Our expert support team is available to assist you with setup, troubleshooting, and device-related queries.
Quality Guarantee
Stay up to date with the latest features, improvements, and security patches through our ongoing software updates.
Get Support When You Need It
Multiple ways to reach our expert support team for assistance.
Phone Support
Direct access to our technical support team
- Mon-Fri 9AM-6PM PST
Email Support
Detailed technical assistance via email
- 24/7 response within 4 hours
Knowledge Base
Comprehensive self-service resources
- 24/7 online access
Our Repair Process
Streamlined process ensuring quick turnaround and quality results.
Submit Request
Contact us via phone, email, or online portal to initiate repair request
Diagnosis
Our technicians perform comprehensive diagnostic testing
Repair Quote
Receive detailed quote including parts, labor, and timeline
Repair & Test
Professional repair followed by rigorous quality testing
Delivery
Device returned with warranty and performance certification
